|
A+ Certification has been designed to provide accreditation for the full breadth of essential knowledge, understanding and skills that would be needed by a competent employee engaged in supporting ICT systems; including the maintenance of computer systems, installation of hardware and software, testing of systems and production of customer support materials. Two units are offered in partnership with awarding bodies: Unit 7, IT Essentials 1, is offered in partnership with Cisco and unit 8, Computers Maintenance and Installation (A+), is offered in partnership with CompTIA.
AIMS
This qualification aims to:
· develop understanding of the ICT industry and its environment
· develop practical skills in installation, maintenance and testing of ICT systems
· develop practical skills in supporting customers.
· develop generic, non-technical skills that will support personal effectiveness in the workplace.
· encourage progression by assisting in the development of skills and knowledge, which learners will need to undertake further study.
TARGET GROUP
The qualification is aimed at those who already possess basic knowledge and understanding of ICT systems and who wish to extend their knowledge and skills. It is suitable for those who are already employed in system support roles in the ICT industry and who wish to develop further knowledge and skills to support other ICT users, and /or extend their ICT roles and responsibilities. The qualification will also meet the needs of those who are studying in preparation for more technical qualifications as ICT professionals.
UNIT BREAKDOWN
|
UNITS AND DESCRIPTIONS |
Options |
|
Unit 1 |
Maintaining Equipment and ICT Systems |
One of either Units 1, 7 or 8 |
|
Unit 2 |
Providing Customer Support |
Mandatory |
|
Unit 3 |
Installing Hardware/Equipment and Systems |
Optional |
|
Unit 4 |
Installing Applications and System Testing |
Optional |
|
Unit 5 |
Supporting System Operations |
Optional |
|
Unit 6 |
Contributing to Repair Centre Procedures and Decommission ICT Equipment. |
Optional |
|
Unit 7 |
IT Essentials 1 |
Optional |
|
Unit 8 |
Computer Maintenance and Installation (A+) |
One of either Units 1, 7 or 8 |
For a full award a candidate must achieve three units as follows:
· Unit 2
· One of either Units 1, 7 or 8
· One of either Units 3, 4, 5 or 6
Individual units may be achieved separately. There is no requirement for candidates to work through the units in any particular order and tutors may tailor learning programmes to meet individual needs.
ASSESSMENT PATTERN
From the list of available options, North London ITeC will be offering the following options:
Unit 2: Providing Customer Support
Unit 3: Installing Hardware/Equipment and Systems
Unit 8: A+ Computer Maintenance and Installation.
Unit 8 is offered in partnership with CompTIA and the assessment activities will take the form of a CompTIA-set electronic test.
|
OCR LEVEL 2 ICT SYSTEMS SUPPORT |
|
2 Weeks
(30 hours) |
Providing Customer Support |
|
2 Weeks
(30 hours) |
Installing Hardware/Equipment and Systems |
|
8 Weeks
(120 hours) |
A+ Certification
|
Training Hours/Sessions
Group 1: Tues, Thurs 6 pm – 9 pm & Sat 10 am – 5.30 pm
Group 2: Mon, Wed, Fri 9.30 am – 3..30 pm
What does enrolment and registration involve?
Enrolment and registration are administrative procedures that place you on our books, ensuring that you have access to facilities and appropriate support. It also enables clarification of aims and objectives of your proposed training course and places you on the register. Once you are sure of the course you would like to attend, you should enrol at the Admin Office between 9.30 am and 5.30pm. Your enrolment or registration fees are £25 if you are unemployed and claiming benefit or £160 if you are not. The registration fee covers basic administration, tea and coffee. Tuition fees, currently estimated at £760, are being met by government funds. Therefore, the training is available to you absolutely free. Examination and certification fees, payable to awarding bodies, are not included. Please ask for details.
Is there additional support for English Language?
Spoken English language sessions are offered to help clients whose mother tongue is not English. These structured English courses are taught at three different levels and lead to Pitman or Cambridge certified exams. Experience has shown that clients who have completed our English courses have demonstrated improved performance on the IT courses.
To Register or for more information, you can contact our office(s); for more information on how to contact us click here, alternatively you can E-mail us at: info@nlitec.com |