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North London ITEC

DIPLOMA IN MANAGEMENT (LEVEL 4)

 

INTRODUCTORY DIPLOMA IN MANAGEMENT

 

This course offers an introduction to the wide range of responsibilities of middle managers. It focuses on key elements of the full Diploma to provide a foundation of practical tools and best practices to fulfil management roles and responsibilities.

 

Duration

45 hours (excluding assessments) normally completed within a 12-month period.

 

Delivery Method

The programme is offered through a mix of structured workshops and self-study to meet the needs of the organisation and the individual.

 

Content

There is a 2 hour induction followed by a total of 7 segments taken from the modules listed below (no more than two from any one section. Segments can be selected to reflect the needs of the Manager’s operating environment.

Segments shown in bold in the list are mandatory.

 

Assessment Method

The programme will be assessed through 2 segment reviews, a work based assignment and a CPD statement.

 

COURSE CONTENT

D1 SELF MANAGEMENT AND SKILLS

D1.1 Continuing Professional Development

D1.2 Grasping Opportunities

D1.3 Objectives and Targets

D1.4 Stress Management

D1.5 Interacting with People

D1.6 Negotiating Skills

D1.7 Professional Presentations

D5 FINANCE AND NUMERACY

D5.1 Managing by Budgets

D5.2 Making a Financial Case

D5.3 Understanding Finance

D5.4 Management Accounting for Managers

D5.5 Presenting Numerical Data

D5.6 Analytical Statistics

D5.7 Spreadsheets for Managers

D2 OPERATING CONTEXT AND CHANGE

D2.1 Management in Organisations

D2.2 Managing Change

D2.3 Initiating Change

D2.4 The Legal Framework

D2.5 Organisations and their Cultures

D2.6 Managing Ethically

D2.7 Economic and International Contexts

D6 PEOPLE MANAGEMENT

D6.1 Managing Individuals

D6.2 Developing & Managing Teams

D6.3 Addressing People Problems

D6.4 Identifying Individual Development Needs

D6.5 Providing Development for Individuals

D6.6 Human Resource Planning

D6.7 Managing and Delivering Training

D6.8 Recruitment and Selection

D3 MEETING CUSTOMER NEEDS

D3.1 Planning to Meet Customer Requirements

D3.2 Understanding the Organisation

D3.3 Managing Quality

D3.4 Customer Relations

D3.5 Product and Service Management

D3.6 Marketing and Selling

D3.7 Understanding the Market

D7 INFORMATION AND COMMUNICATION

D7.1 Attending Meetings

D7.2 Gathering Information

D7.3 Communications

D7.4 Leading Meetings and Briefings

D7.5 Interviewing

D7.6 Effective Written Communication

D7 7 Information Systems

D7.8 Text Processing for Managers

D4 PLANNING AND RESOURCES

D4.1 Planning for Efficiency

D4.2 Health, Safety and the Environment

D4.3 Facilities Management

D4.4 Work Analysis

D4.5 Managing Equipment

D4.6 Managing Materials

D4.7 Project Planning and Control

D4.8 Successful Project Delivery

D4.9 Operations Research Techniques

 

DIPLOMA IN MANAGEMENT

 

Qualification Overview

A comprehensive programme exploring and developing the skills of middle managers in their operating environment

 

Duration

220 hours normally completed within a 12-month period or up to a maximum of 36 months. Assessments are completed outside of these hours.

 

Delivery Method

The programme is offered through a mix of structured workshops and self study to meet the needs of the organisation and the individual.

 

Content

There is a 3 hour induction followed by a total of 7 modules comprising of 5 segments per module. Segments shown in bold in the list are mandatory.

Assessment Method

The programme will be assessed through 7 work based assignments a management report, summative PDR and a meeting with an external assessor.

 

COURSE CONTENT

D1 SELF MANAGEMENT AND SKILLS

D1.1 Continuing Professional Development

D1.2 Grasping Opportunities

D1.3 Objectives and Targets

D1.4 Stress Management

D1.5 Interacting with People

D1.6 Negotiating Skills

D1.7 Professional Presentations

D5 FINANCE AND NUMERACY

D5.1 Managing by Budgets

D5.2 Making a Financial Case

D5.3 Understanding Finance

D5.4 Management Accounting for Managers

D5.5 Presenting Numerical Data

D5.6 Analytical Statistics

D5.7 Spreadsheets for Managers

D2 OPERATING CONTEXT AND CHANGE

D2.1 Management in Organisations

D2.2 Managing Change

D2.3 Initiating Change

D2.4 The Legal Framework

D2.5 Organisations and their Cultures

D2.6 Managing Ethically

D2.7 Economic and International Contexts

D6 PEOPLE MANAGEMENT

D6.1 Managing Individuals

D6.2 Developing & Managing Teams

D6.3 Addressing People Problems

D6.4 Identifying Individual Development Needs

D6.5 Providing Development for Individuals

D6.6 Human Resource Planning

D6.7 Managing and Delivering Training

D6.8 Recruitment and Selection

D3 MEETING CUSTOMER NEEDS

D3.1 Planning to Meet Customer Requirements

D3.2 Understanding the Organisation

D3.3 Managing Quality

D3.4 Customer Relations

D3.5 Product and Service Management

D3.6 Marketing and Selling

D3.7 Understanding the Market

D7 INFORMATION AND COMMUNICATION

D7.1 Attending Meetings

D7.2 Gathering Information

D7.3 Communications

D7.4 Leading Meetings and Briefings

D7.5 Interviewing

D7.6 Effective Written Communication

D7 7 Information Systems

D7.8 Text Processing for Managers

D4 PLANNING AND RESOURCES

D4.1 Planning for Efficiency

D4.2 Health, Safety and the Environment

D4.3 Facilities Management

D4.4 Work Analysis

D4.5 Managing Equipment

D4.6 Managing Materials

D4.7 Project Planning and Control

D4.8 Successful Project Delivery

D4.9 Operations Research Techniques

 

 

 

 

 
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