DIPLOMA IN MANAGEMENT (LEVEL 4)
INTRODUCTORY DIPLOMA IN MANAGEMENT
This course offers an introduction to the wide range of responsibilities of middle managers. It focuses on key elements of the full Diploma to provide a foundation of practical tools and best practices to fulfil management roles and responsibilities.
Duration
45 hours (excluding assessments) normally completed within a 12-month period.
Delivery Method
The programme is offered through a mix of structured workshops and self-study to meet the needs of the organisation and the individual.
Content
There is a 2 hour induction followed by a total of 7 segments taken from the modules listed below (no more than two from any one section. Segments can be selected to reflect the needs of the Manager’s operating environment.
Segments shown in bold in the list are mandatory.
Assessment Method
The programme will be assessed through 2 segment reviews, a work based assignment and a CPD statement.
COURSE CONTENT
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D1 SELF MANAGEMENT AND SKILLS
D1.1 Continuing Professional Development
D1.2 Grasping Opportunities
D1.3 Objectives and Targets
D1.4 Stress Management
D1.5 Interacting with People
D1.6 Negotiating Skills
D1.7 Professional Presentations |
D5 FINANCE AND NUMERACY
D5.1 Managing by Budgets
D5.2 Making a Financial Case
D5.3 Understanding Finance
D5.4 Management Accounting for Managers
D5.5 Presenting Numerical Data
D5.6 Analytical Statistics
D5.7 Spreadsheets for Managers |
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D2 OPERATING CONTEXT AND CHANGE
D2.1 Management in Organisations
D2.2 Managing Change
D2.3 Initiating Change
D2.4 The Legal Framework
D2.5 Organisations and their Cultures
D2.6 Managing Ethically
D2.7 Economic and International Contexts |
D6 PEOPLE MANAGEMENT
D6.1 Managing Individuals
D6.2 Developing & Managing Teams
D6.3 Addressing People Problems
D6.4 Identifying Individual Development Needs
D6.5 Providing Development for Individuals
D6.6 Human Resource Planning
D6.7 Managing and Delivering Training
D6.8 Recruitment and Selection |
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D3 MEETING CUSTOMER NEEDS
D3.1 Planning to Meet Customer Requirements
D3.2 Understanding the Organisation
D3.3 Managing Quality
D3.4 Customer Relations
D3.5 Product and Service Management
D3.6 Marketing and Selling
D3.7 Understanding the Market |
D7 INFORMATION AND COMMUNICATION
D7.1 Attending Meetings
D7.2 Gathering Information
D7.3 Communications
D7.4 Leading Meetings and Briefings
D7.5 Interviewing
D7.6 Effective Written Communication
D7 7 Information Systems
D7.8 Text Processing for Managers |
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D4 PLANNING AND RESOURCES
D4.1 Planning for Efficiency
D4.2 Health, Safety and the Environment
D4.3 Facilities Management
D4.4 Work Analysis
D4.5 Managing Equipment
D4.6 Managing Materials
D4.7 Project Planning and Control
D4.8 Successful Project Delivery
D4.9 Operations Research Techniques |
DIPLOMA IN MANAGEMENT
Qualification Overview
A comprehensive programme exploring and developing the skills of middle managers in their operating environment
Duration
220 hours normally completed within a 12-month period or up to a maximum of 36 months. Assessments are completed outside of these hours.
Delivery Method
The programme is offered through a mix of structured workshops and self study to meet the needs of the organisation and the individual.
Content
There is a 3 hour induction followed by a total of 7 modules comprising of 5 segments per module. Segments shown in bold in the list are mandatory.
Assessment Method
The programme will be assessed through 7 work based assignments a management report, summative PDR and a meeting with an external assessor.
COURSE CONTENT
|
D1 SELF MANAGEMENT AND SKILLS
D1.1 Continuing Professional Development
D1.2 Grasping Opportunities
D1.3 Objectives and Targets
D1.4 Stress Management
D1.5 Interacting with People
D1.6 Negotiating Skills
D1.7 Professional Presentations |
D5 FINANCE AND NUMERACY
D5.1 Managing by Budgets
D5.2 Making a Financial Case
D5.3 Understanding Finance
D5.4 Management Accounting for Managers
D5.5 Presenting Numerical Data
D5.6 Analytical Statistics
D5.7 Spreadsheets for Managers |
|
D2 OPERATING CONTEXT AND CHANGE
D2.1 Management in Organisations
D2.2 Managing Change
D2.3 Initiating Change
D2.4 The Legal Framework
D2.5 Organisations and their Cultures
D2.6 Managing Ethically
D2.7 Economic and International Contexts |
D6 PEOPLE MANAGEMENT
D6.1 Managing Individuals
D6.2 Developing & Managing Teams
D6.3 Addressing People Problems
D6.4 Identifying Individual Development Needs
D6.5 Providing Development for Individuals
D6.6 Human Resource Planning
D6.7 Managing and Delivering Training
D6.8 Recruitment and Selection |
|
D3 MEETING CUSTOMER NEEDS
D3.1 Planning to Meet Customer Requirements
D3.2 Understanding the Organisation
D3.3 Managing Quality
D3.4 Customer Relations
D3.5 Product and Service Management
D3.6 Marketing and Selling
D3.7 Understanding the Market |
D7 INFORMATION AND COMMUNICATION
D7.1 Attending Meetings
D7.2 Gathering Information
D7.3 Communications
D7.4 Leading Meetings and Briefings
D7.5 Interviewing
D7.6 Effective Written Communication
D7 7 Information Systems
D7.8 Text Processing for Managers |
|
D4 PLANNING AND RESOURCES
D4.1 Planning for Efficiency
D4.2 Health, Safety and the Environment
D4.3 Facilities Management
D4.4 Work Analysis
D4.5 Managing Equipment
D4.6 Managing Materials
D4.7 Project Planning and Control
D4.8 Successful Project Delivery
D4.9 Operations Research Techniques |
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